Try it out and share your feedback

The City's new website at MapleRidge.ca has launched and it's ready for residents, businesses and visitors to explore!

After extensive planning, reviewing best practices, engaging the public and community partners, conducting internal and external testing, and streamlining content and design, our new site is ready for the next phase in its continuous development. The website is one of the many projects the City is undertaking to improve communications and engagement with residents.








New Features

Built on a new platform that allows for more flexibility and innovation, the website offers new features, such as:

  • Dynamic accessibility tool for residents with diverse abilities to personalize settings
  • Streamlined navigation that aligns with how visitors typically search for information
  • Improved map applications and a centralized page for maps
  • Incorporated three stand-alone microsites into one City website
  • Centralized and customizable listings of City projects, bylaws, parks and facilities
  • A responsive design that provides consistent viewing on any device
  • Improved online form functionality, including a one stop place to report concerns
  • Comprehensive community calendar showcasing local events





Give Us Your Feedback

While exploring our new site, if you'd like to provide any feedback, please complete a Report a Concern form and indicate 'website' in the 'Type of Issue' box . Thank you for helping to ensure the City's website meets the needs of our growing community.

Thank you to everyone who completed our Website Launch Feedback Survey. This survey closed on June 30, 2024 and the 10 prize draw recipients of a $25 local business gift card have been notified.



Background

The last City website update was undertaken in 2018. In 2023 the City began its website rebuild project. Following a competitive bid process to contract a web developer, the City selected Upanup, a website design firm with extensive experience building innovative municipal websites.

2023-2024 TimelineAs part of the development process, the City conducted a public engagement survey. The input received help shape the design of the new website - making it more user-friendly, accessible and informative to residents, visitors and businesses. Here's what we learned:


Level of Engagement

The engagement for this project is at the "inform" and "consult" levels of the International Association for Public Participation's (IAP2) Spectrum of Public Participation. This means that we will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision. Learn more about how we use the Spectrum as a foundation for community engagement here.

Translations

There is an automatic translation tool available at the top-right of this page. Languages include: Traditional Chinese [繁體中文], Simplified Chinese [简体中文] Punjabi [ਪੰਜਾਬੀ], Filipino [Tagalog], Vietnamese [Tiếng Việt], French [Français], Korean [한국어], Japanese [日本語], Spanish [Español] and more.

Please Note: Google Translate is a third-party service and we cannot guarantee the quality or accuracy of the translated content. If you require additional support, email engage@mapleridge.ca.

Survey Launch

City of Maple Ridge Website Launch - Feedback Survey

Thank you for helping us continue to enhance our website! The following 10-minute survey is designed to gather feedback from residents, businesses and visitors on the new City of Maple Ridge website.




The Survey has now concluded.

Survey 2023