Try Out Our New City Website!
Explore the website and enter our survey prize draw!
The City's new website has arrived and is ready for residents, business and visitors to explore.
After extensive planning, reviewing best practices, engaging the public and community partners, conducting internal and external testing, and streamlining content and design from approximately 600 pages to 300 pages, our new site is ready for the next phase in its ongoing development. The website is one of the many projects the City is undertaking to improve communications and engagement with residents.
New Features
Built on a new platform that allows for more flexibility and innovation, the website offers new features, such as:
Dynamic accessibility tool for residents with diverse abilities to personalize settings
Streamlined navigation that aligns with how visitors typically search for information
Improved map applications and a centralized page for maps
Incorporated three stand-alone microsites into one City website
Centralized and customizable listings of City projects, bylaws, parks and facilities
A responsive design that provides consistent viewing on any device
Improved online form functionality, including a one stop place to report concerns
Enhanced accessibility features consistent with Web Content Accessibility Guidelines (WCAG) 2.1 level AA standard
A more prominent ‘I want to’ service feature section and direct links to e-services
Comprehensive community calendar showcasing local events
Dynamic homepage featuring the latest City news and announcements
Give Us Your Feedback
We're seeking community feedback to ensure that the website meets the needs of a growing community.
Share Your Feedback
The City is inviting the public to check out its new site at MapleRidge.ca and provide feedback through a short survey by June 30 at Engage.MapleRidge.ca/Website. Residents can also email communications@mapleridge.ca if they need support finding information on the new site.
Background
The last City website update was undertaken in 2018. Following a competitive bid process, the City selected Upanup, a website design firm with extensive experience building some of the most innovative municipal websites.
As part of the development process, the City conducted a public engagement survey. The input received help shape the design of the new website - making it more user-friendly, accessible and informative to residents, visitors and businesses.
Level of Engagement
The engagement for this project is at the "inform" and "consult" levels of the International Association for Public Participation's (IAP2) Spectrum of Public Participation. This means that we will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision. Learn more about how we use the Spectrum as a foundation for community engagement here.
Translations
There is an automatic translation tool available at the top-right of this page. Languages include: Traditional Chinese [繁體中文], Simplified Chinese [简体中文] Punjabi [ਪੰਜਾਬੀ], Filipino [Tagalog], Vietnamese [Tiếng Việt], French [Français], Korean [한국어], Japanese [日本語], Spanish [Español] and more.
Please Note: Google Translate is a third-party service and we cannot guarantee the quality or accuracy of the translated content. If you require additional support, email engage@mapleridge.ca.
Who's Listening
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Phone 604-466-4319 Email ppurewal@mapleridge.ca -
Email engage@mapleridge.ca